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Topic (short descript) Question / Topic Replies Reads Last Post More
GST on export We have a customer where we supply goods abroad but the business has its legal entity in Australia with an ABN number. Do I charge GST on the invoices…
Author: Olivia
4 74 9 days ago Sign up or login to view
Applications for COD/Prepaid Accounts Hi All, We have discontinued opening COD accounts due to the high cost of collecting/banking/clearing cheques. We've replaced them with CARD accounts…
Author: Rodney Jarvis
10 196 10 days ago Sign up or login to view
responding to PPSR queries I have registered a PMSI and received my 1st query in relation to this registration. I wish to respond to the client by stating I will not release the…
Author: Zeeks
7 173 15 days ago Sign up or login to view
Dashboard for Collections and Recovery Team Hi, Can anyone of you provide me some insight as what is expected out of a dashboard of any Collections and Recovery system (ERP system)?
Author: Chaudharyvinay1
0 53 16 days ago Sign up or login to view
Preferential Payment If legal action was instigated to recover oustanding debt and debtor requested PPSR to be discharged and then the company within 6 months had a Liquda…
Author: Sev
4 141 19 days ago Sign up or login to view
"buckets" Hi, Can someone briefly explain the concepts of buckets in contingent collections and potentially the catergories of cure/finalised. Cheers
Author: Colcredit56
0 103 32 days ago Sign up or login to view
Trading Terms HI Team my company Trading Terms are 30 days from invoice. I have a customer that have been paying right on time for the past year, but now this com…
Author: Mon168
6 195 53 days ago Sign up or login to view
Collection of stock prior to Liquidator's appointment Hi All, A customer notified us his business was going into Voluntary Liquidation & said we could collect our stock prior to the official appointment.…
Author: Rodney Jarvis
11 294 55 days ago Sign up or login to view
Copy of Debt Collection Calls Hi All, great AICM conference this year. I was wondering how I could get my hands on a copy of the Debt collection by Telephone - I think Mike Murp…
Author: Teresa Brown
1 50 58 days ago Sign up or login to view
Credit Repair Agencies How much information am I legally obliged to supply to a Credit Repair agency? They are quoting "...you meet the requirements of the Credit Reporting …
Author: Chromeman
8 200 59 days ago Sign up or login to view
bank guarantee I currently have an applicant who I declined that is prepared to provide a bank guarantee. I understand that I will receive paperwork from their bank…
Author: Zeeks
2 121 73 days ago Sign up or login to view
Credit Control as a side job Is anyone currently working in a firm as a credit manager but also have a business on the side collecting debt for other businesses?
Author: Solace23
2 182 93 days ago Sign up or login to view
Debtors KPI's Has anyone got a good dashboard or summary documents of easily achievable KPI's they currently use. Happy for you to email to me at dtout@csu.edu.au
Author: Debts At Csu
1 101 93 days ago Sign up or login to view
Unfair preference claim We have received an unfair preference claim from a liquidator, but our credit application contains a retention of title clause. Does that mean we have…
Author: Mewing
5 170 94 days ago Sign up or login to view
Proceeds of sale In the case of an administration or receivership where the business continues trading, and where a creditor has a valid PPS registration and retention…
Author: Dave
4 145 100 days ago Sign up or login to view
Bad debts recovered Where a debt is already written off at a debtor account level, do any Credit Managers or applicable roles; allocate cash for bad debts recovered direc…
Author: Dayna
6 159 100 days ago Sign up or login to view
Debt When can a debt be said to have occurred? I work in a debt recovery consultancy company, I think that until the credit tenure expires a debt wouldn…
Author: Fredogold4Debtsalvon
5 153 107 days ago Sign up or login to view
Verifying guarantor for the purposes of registering a caveat I am searching for property for a guarantor and their name is extremely common and has turned up several matches. Other than ordering each title and …
Author: Jo Fitch
2 107 107 days ago Sign up or login to view
Holding Client Monies A client of ours was paid an amount of $5,000 12 months ago but has no idea who paid this. They have done the required searches but cannot find who pa…
Author: Solace23
4 145 108 days ago Sign up or login to view
Personal guarantee Administrators have recently been appointed to a debtor company. The credit agreement contains a personal guarantee by the director. Can the creditor …
Author: Sammy
7 192 109 days ago Sign up or login to view
Social Media Legislation Does anyone know of any social media legal legislation in relation to serving a client legal documents over Facebook/Linkedln?
Author: Solace23
5 127 109 days ago Sign up or login to view
Bankruptcy If a debt is incurred in Australia and the debtor goes back to NZ and declares bankruptcy in NZ, does this cover the Australian debt?
Author: Rachel
4 162 109 days ago Sign up or login to view
Portfolio Amortisation Does anyone have an examples of a lending book amortisation report (future cash flow broken into interest and principle) that I could have. I am afte…
Author: Rossjenelle
2 74 109 days ago Sign up or login to view
Shared ABN between a Trust & the Trustee Hi All, I have noticed a recent change where credit applicants are the Trustee as an individual but they share the ABN of a Trust. Previously, the Tr…
Author: Rodney Jarvis
3 207 123 days ago Sign up or login to view
Creditor's Petition Can a secured creditor file a creditor's petition against the debtor? If so, does it need to give up its security?
Author: Anthony B
6 166 124 days ago Sign up or login to view
New opportunities Hi, Iam a national credit manger at a distribution company, have been there for almost 7 years. I have decided that it's time I start looking for…
Author: JAYDEN
1 157 125 days ago Sign up or login to view
Creditor-Debtor Relationship. Can one who borrowed money from someone be called his debtor even when the credit tenure has not expired?
Author: Fredogold4Debtsalvon
4 95 129 days ago Sign up or login to view
Stop Supply A company trades as two separate entities and a customer has an account with both entities If the customer is overdue with one entity and is on sto…
Author: Debadel
9 248 136 days ago Sign up or login to view
How to start as a private Debt Collector - and I don't mean a bounty hunter! Looking to set up a Debt Collecting business that helps Small Businesses chase money on aged/bad debts. What training/licensing is needed?
Author: Donnac
3 143 137 days ago Sign up or login to view
Contracting Qualifications Hi I want to start contracting as a credit controller. What Qualifications do I need to do this?
Author: Solace23
2 167 138 days ago Sign up or login to view
Direct Debit authorisation via phone Our business accepts direct debit as a payment option for payment plan (hardship) customers. Currently the process includes mailing paperwork for the …
Author: Dayna
5 167 139 days ago Sign up or login to view
Stop Supply Many thanks to all who have answered by question - appreciated
Author: Debadel
0 96 142 days ago Sign up or login to view
PPSR Once an entity goes into Liquidation and Receivers appointed, and as a secured party (with PMSI & ROT covered in T&C) we could do a stocktake & retrie…
Author: Norma78
3 151 151 days ago Sign up or login to view
PPS test case for Forge $50m test case on PPSA in the insolvency of Forge is the largest to date. Would be nice if this meant a return for unsecured creditors. Link to arti…
Author: Karlhill
1 208 151 days ago Sign up or login to view
Privacy The compulsory requirement under the Privacy Laws to be a member of an approved EDR scheme in certain circumstances continues to cause concern for pro…
Author: Peter Mills
4 139 163 days ago Sign up or login to view
Debtor KPI's I am working on a report detailing these for our University and would appreciate any information or resources on the subject. Emailing to dtout@csu.ed…
Author: Debts At Csu
0 91 199 days ago Sign up or login to view
Are Banks Getting Tougher and Tougher ...? With the "front end" of many segments of the resources sector showing clear signs of distress we are receiving more and more enquiries for our funding…
Author: Timlea50
0 76 214 days ago Sign up or login to view
Hardship & NCCP Act Had a Bad Credit 'Clean Up' crowd call me today about a business we defaulted on Veda and had commenced court proceedings with, this business wants th…
Author: Ruigroka
5 178 215 days ago Sign up or login to view
PPS Review process Submissions for the Review's interim report must be in to the government by 6 June 2014. AICM is doing a submission and more news to follow, or feel f…
Author: Peter Mills
1 43 236 days ago Sign up or login to view
Best Definiiton/ Quote of a credit controller What is the best definition or quote to describe what we do as credit controllers?
Author: Solace23
1 107 237 days ago Sign up or login to view
pre PPS applications conundrum I have an application pre PPS in which both directors back in 2003 have signed a guarantee. They are not a large account and trade every second month …
Author: Zeeks
2 107 259 days ago Sign up or login to view
PPS Act Amendments for PPS leases A bill was tabled on parliament today and new regulations to be made as to PPS leases. No commencement date as yet, however the changes will not be re…
Author: Peter Mills
2 74 261 days ago Sign up or login to view
C/App T&C vs P/O Agmt T&C I am beginning to see an increase in Companies providing their own Agreements and refusing to sign our Credit App T&C's. Is anyone else experiencing t…
Author: Ribbn
3 114 275 days ago Sign up or login to view
Part 3A of Privacy Act As a supplier of goods I regularly attend trade bureau meetings. Do I need to be concerned about the other are the provisions of the Privacy Act espe…
Author: Zeeks
1 99 298 days ago Sign up or login to view
C/App T&C's Vs P/O Agmt T/C's
Author: Ribbn
1 35 313 days ago Sign up or login to view
Change of Compnay Structure and ABN If customers have filled in an Account Application under the old Company name and ABN what are the legal implications if they do not fill in a new for…
Author: Melecsuperior
3 101 313 days ago Sign up or login to view
Credit App T&C's vs P/O Agreement T&C's I am beginning to see an increase in Companies providing their own Agreements and refusing to sign our own Credit App T&C's. Is anyone else experienci…
Author: Ribbn
2 66 313 days ago Sign up or login to view
Guarantees - a brief refresher - part 2 In this article published on this site and in the AICM magazine, the author makes the point that guarantees must be in writing and signed by the guara…
Author: Dennis.crawley
3 84 317 days ago Sign up or login to view
collateral details (all present & after acquired property) In registering my interest on PPSR under the "Collateral Details" I was advised by a practitioner to just tick "purchase money security interest" as y…
Author: Zeeks
3 92 318 days ago Sign up or login to view
Trade Enquiry -DSG GROUP Would be interested to speak to someone who is currently dealing with the DSG Group to get some feedback about how they are trading with other compan…
Author: Musicman
0 95 332 days ago Sign up or login to view
Brining the Customer Experience to Collections This is a great article Having delivered a large number of successful business improvement and credit management strategies over the years we know it…
Author: Steve Mitchinson
0 129 334 days ago Sign up or login to view