Ask questions for your industry colleagues to respond to, or help others by sharing your knowledge. Whether you’d like to solve a problem or discuss an industry related topic, you can share it with other members right here.
| Topic (short descript) | Question / Topic | Replies | Reads | Last Post | More |
|---|---|---|---|---|---|
| CREDIT CARD DRAWBACK -- reversal of card payment |
Good morning everyone
I would like to put out a query with regards to the above, card reversals which can happen up to 120 days after the credit ca… |
0 | 8 | 4 days ago | Sign up or login to view |
| Facsimile Guarantees |
Having an interesting debate with our legal dept at the moment regarding acceptance of facsimile or scanned personal guarantees. I'm of the opinion t… |
6 | 144 | 4 days ago | Sign up or login to view |
| liquidators and unregistered transitional security interests |
Have many people experienced issues with having their unregistered transitional security interest claims recognised by liquidators? |
4 | 40 | 12 days ago | Sign up or login to view |
| Claims Management Software |
Does anyone have knowledge or use software that manages their claims process (ie. stock/pricing claims). We are effectively looking for a paperless so… |
0 | 28 | 43 days ago | Sign up or login to view |
| Employment Agencies |
Hi,
Has anyone had issues with employment agencies, I have applied for few credit manager jobs, they call you in , you take time out to get there and… |
2 | 75 | 45 days ago | Sign up or login to view |
| Personal Guarantee and PPSR |
Given that Personal Guarantees are provided by individuals, who are ultimately subject to Bankruptcy Law, is there any reason why the PPSA clauses con… |
1 | 44 | 50 days ago | Sign up or login to view |
| PPSA and Hired Goods |
My company hires equipment to customers, and I have recommended changing all hire agreements to an indefinite period, and registration of PPSA securit… |
4 | 88 | 54 days ago | Sign up or login to view |
| Costs Recovery Clause |
A recent overhaul of our Credit applications has outlined that we currently have no Costs Recovery clause. In order to rectify this as soon as possibl… |
3 | 64 | 58 days ago | Sign up or login to view |
| Confirmation of Payment |
As a Credit professional do you accept a customers remittance advice as confirmation of payment or do you insist on a bank confirmation before releasi… |
10 | 157 | 59 days ago | Sign up or login to view |
| E&OE is this outdated |
Would anyone have any knowledge obtaining Judgement without the E&OE on invoices - is it still a valid term or is there updated clause now being used… |
3 | 55 | 66 days ago | Sign up or login to view |
| Time For Change |
How many of you saw the story on Today Tonight on Monday? I’m not normally a regular viewer, but the advert for the story caught my attention.
For qu… |
3 | 111 | 66 days ago | Sign up or login to view |
| Over regulation |
Is there any one interested in joining me in pressuring the government to reduce the over regulation of our industry |
0 | 32 | 66 days ago | Sign up or login to view |
| E&OE is this terminology outdated |
E&OE on invoices is this still relevent on invoices or is there an updated clause this is being used - any ramifications if this is removed from invoi… |
0 | 23 | 73 days ago | Sign up or login to view |
| Hardship Applications |
I work with consumer credit, does anyone else offering consumer credit have any strategies in place to deal with the changes to sections in the NCCP A… |
0 | 40 | 78 days ago | Sign up or login to view |
| Trust companies |
I have been reviewing a number of credit applications, many of which list the name of a Trust on the application in addition to the entity trading/ope… |
6 | 245 | 82 days ago | Sign up or login to view |
| Remittance Scanning (OCR Technology) |
Interested to hear from people using OCR technology within Accounts Receivable. What solution you use, effectiveness etc. Looking at improving our sca… |
0 | 48 | 107 days ago | Sign up or login to view |
| DSO and the Economy |
What are DSO stats for December and January telling us about the current state of economy, particularly in different industry sectors? |
0 | 56 | 107 days ago | Sign up or login to view |
| Call recording in collections |
Has anyone introduced call recording of their collection staff for the purposes of training and assisting productivity?
If so, have there been any un… |
3 | 105 | 110 days ago | Sign up or login to view |
| The Fair Entitlements Guarantee Act 2012 |
The Fair Entitlements Guarantee Act 2012 (FEG Act) commenced operation on 5 December 2012 and has replaced the General Employee Entitlements and Redun… |
0 | 62 | 127 days ago | Sign up or login to view |
| Administration/Liquidation of Companies |
I am interested in learning more about the processes involved with Administration and Liquidation of companies. Can someone please recommend some legi… |
3 | 112 | 155 days ago | Sign up or login to view |
| commentary required for UK credit trade publication |
I'm currently putting together my column for the UK publication Credit Control Journal (incorporating Asset & Risk Review) -http://www.creditcontrol.c… |
1 | 59 | 156 days ago | Sign up or login to view |
| KPI and Analytics |
I am looking to improve KPI and stats around our debt collection figures and staff workload etc. Any go to books, articles, tools around ??? |
2 | 100 | 173 days ago | Sign up or login to view |
| credit repair companies |
i am trying to find a quote relating to the integrity of consumer credit files being at risk because of some credit repair companies and their harrass… |
1 | 89 | 177 days ago | Sign up or login to view |
| Looking for a good Credit Team Leader |
Does anyone know a great hands on credit team leader who is looking for a position in the Ferntree Gully/Knoxfield area. Needs previous experience man… |
1 | 58 | 185 days ago | Sign up or login to view |
| ABN HOLD TYPE: BODY CORPORATE |
Good Afternoon All, I have received a credit application from a Joint Venture (2 Company's) each ABN is stating that the Holder Type is a Body Corpo… |
1 | 76 | 192 days ago | Sign up or login to view |
| account aplications |
looking at transferring all account applications to softcopy does anybody know any issues legal or otherwise, why this cannot be done. |
1 | 69 | 194 days ago | Sign up or login to view |
| Time frame to deregister security interest |
Is it correct that there is no timeframe for deregistration and it is up to the secured party to release this as/when they need? Or will there be pen… |
4 | 74 | 194 days ago | Sign up or login to view |
| When a company goes into administration.... |
When a company goes into administration is there any action that can be taken to recover the money if you are an unsecured creditor? |
5 | 202 | 199 days ago | Sign up or login to view |
| Debtor Harassment |
Good to see a Federal Court decision on Debtor Harassment. Is there anything in here that isn't common sense?
http://asic.gov.au/asic/asic.nsf/byHe… |
2 | 91 | 204 days ago | Sign up or login to view |
| Forum prize winner announced |
Credit Network are delighted to announce that ScottC is the winner of the October forum competition.
A $200 voucher is on its way to you ScottC. … |
0 | 19 | 205 days ago | Sign up or login to view |
| AICM Conference 2012 |
What learnings, intelligence and/or information did delegates take away from the AICM conference that may be of interest to others? |
3 | 101 | 212 days ago | Sign up or login to view |
| interest on late payment |
Anybody charging interest on late payment? This is legislated in The UK but I cannot find much about it here in Australia. |
2 | 75 | 212 days ago | Sign up or login to view |
| preferential payments |
do receivers and managers have the same authority concerning preferential payments as do liquidators. |
3 | 107 | 215 days ago | Sign up or login to view |
| Social Media Assassination |
The current debacle over at 2GB caused by the Alan Jones comments re the late Mr Gillard show how easily it is to affect the profitable nature of a we… |
3 | 83 | 227 days ago | Sign up or login to view |
| Bankruptcy & Family Court |
Can anyone say whether a Family Court Determination over-rides a Bankrupcy Agreement. |
4 | 127 | 243 days ago | Sign up or login to view |
| PPSR - ROT |
Does anyone know if there is a time period whereby the Administrator must have the ROT stuff completed. |
1 | 73 | 256 days ago | Sign up or login to view |
| Debtor Days |
I am trying to establish reasonable KPIs for debtor days, but can find nothing to indicate what is the norm in various industries. We are suppliers o… |
6 | 290 | 260 days ago | Sign up or login to view |
| PPSR Transitional Registrations |
There is no specified 'cut off date' although you would have to ask yourself what is the likelihood of the customer starting to trade again. If they h… |
5 | 130 | 261 days ago | Sign up or login to view |
| Show State or Territory of members |
A suggestion for the forums in general is to show the state or territory of the members alongside their name, position & industry. I see a lot of resp… |
0 | 20 | 261 days ago | Sign up or login to view |
| PACE Alerts |
Does anyone know how to obtain a PACE Alert. I have tried the court where judgement was obtained - Immigration and Fed Police.
As our debtor does … |
1 | 73 | 264 days ago | Sign up or login to view |
| Unfair Preference Claim |
We've received a claim from a major insolvency firm for reimbursement of an unfair preference. The account was written off as a Bad Debt in December 2… |
4 | 130 | 268 days ago | Sign up or login to view |
| Dun & Bradstreet or Veda? |
I am researching the credit reference agencies relating trade credit. I need to choose which one to use. Can anyone tell me which one they use and the… |
9 | 242 | 293 days ago | Sign up or login to view |
| Privacy Act |
Can you do a credit check on a PTY LTD company without the privacy act or an application for credit being signed |
3 | 107 | 295 days ago | Sign up or login to view |
| Commercial Privacy laws |
i have a request by a 3rd party to send them a copy of the lease agreement held between my company and our customer. I am familiar with consumer priv… |
3 | 73 | 297 days ago | Sign up or login to view |
| Electronic Signatures |
Are signed original Credit Application Forms still required or can we rely on an electronic acceptance of our terms & conditions when providing credit… |
13 | 228 | 298 days ago | Sign up or login to view |
| Debtors who use agents in the real estate industry? |
My debtors are the owners of big buidings who are using estate agents to deal with their creditors. As a creditor, therefore I only have contact with … |
5 | 105 | 301 days ago | Sign up or login to view |
| Over Regulation |
How many , other than me , are interested in trying to get the government to reduce the over regulation of our industry. Reducing the authority of ASI… |
3 | 83 | 313 days ago | Sign up or login to view |
| Adelaide Magistrate Court |
I would like the opportunity to speak with someone that has quite a lot of experience with attending the Adelaide Magistrates Court. |
1 | 40 | 313 days ago | Sign up or login to view |
| Collection staff incentives |
Does anyone use formal collection incentives or bonuses for staff to improve collection figures? How do you make it fair and workable? Are you getting… |
7 | 126 | 316 days ago | Sign up or login to view |
| Credit Defaults |
How effective do you think defaults are in getting outstanding debt paid? |
4 | 98 | 316 days ago | Sign up or login to view |
| credit insurance - cost -v- benefit |
Credit insurance - is it worth the money? |
12 | 323 | 320 days ago | Sign up or login to view |
| Setting Credit Limits on Accounts |
We have approx.20k customers without valid limits attached to them. If I wanted to go through the exercise of setting them up according to risk, how w… |
6 | 172 | 320 days ago | Sign up or login to view |
| What resources would you like? |
What type of additional resources would be valuable on this site? |
2 | 56 | 320 days ago | Sign up or login to view |
| Best practice in Credit and Collections |
Has anyone formed a group with other credit managers to look at best practice within the credit department. I'm a big advocate of looking to technolog… |
9 | 165 | 331 days ago | Sign up or login to view |
| Vacancies |
Hi guys,
I work out west as a national credit manager and looking to move closer to home.
Just wondering if anyone is aware of any vacancies .
T… |
4 | 135 | 96 days ago | Sign up or login to view |
