Ask questions for your industry colleagues to respond to, or help others by sharing your knowledge. Whether you’d like to solve a problem or discuss an industry related topic, you can share it with other members right here.
|Topic (short descript)||Question / Topic||Replies||Reads||Last Post||More|
|Legal action/Default listing on 'drip payments'||
Occasionally we have customers that stop buying from us having gone to an opposition company. When pressed for payment, the customer sometime…
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|AFSA statement of claim & voting forms||
I have come across a situation where a customer has been sent to a debt collection agency for collection of unpaid invoices and AFSA sent the statemen…
||1||72||8 hours ago||Sign up or login to view|
|Customer's Business' Changing Hands/Being Sold||
Just hoping to get some clarity around an issue that is popping up quite a bit for us at late, particularly in the SME space.
We have o…
||7||207||5 days ago||Sign up or login to view|
How do you perform a credit check on an entity that operates its business through a trust?
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|Credit Reporting - WHY BOTHER !!||
I think I am venting more than anything !!
I once again have had the displeasure of dealing with Credit Fix people again. Grrr.
This time they have …
||8||361||18 days ago||Sign up or login to view|
|DEBT COLLECTION IN SHENZHEN PROVINCE CHINA||
Has anyone out there had any success with collections in Shenzhen Province in China?
We have a Chinese debtor in that region and we have exhausted …
||4||110||18 days ago||Sign up or login to view|
|Business Continuity Plan||
Hi All, I am in the process of writing a Business Continuity Plan and would like to see what other companies have included to see if I am on track. I …
||2||68||19 days ago||Sign up or login to view|
|Off Setting Debts - Debtor/Creditor||
As a general rule, we never like to off set amounts owed, however when a debtor is also a creditor, and the debtor is struggling to pay th…
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I have been asked to assist a large national building industry supply company find a suitably qualified person to fill the position of Assistant Natio…
||3||127||27 days ago||Sign up or login to view|
|Seeking Job Opportunity||
I am currently looking for a new job opportunity within the Western suburbs of Melbourne or within the CBD area. I have over 15 years expe…
||0||70||27 days ago||Sign up or login to view|
Can anyone help with a good precedent of a statutory demand for payment of a debt by a company? It's for a personal debt, so I won't be using solicit…
||4||140||33 days ago||Sign up or login to view|
|PPSR terms and conditions||
Do we need to include the PPSR in our terms and conditions? Does the customer need to agree to have them registered? Does anyone has a good line to ad…
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What happens if there is a change of trustee for a trust? Is the new trustee liable for all old and new debts?
||5||140||39 days ago||Sign up or login to view|
Does anyone file hardcopies of their verifications statements knowing we can retrieve them at any time on the govt website or via veda ? or per the em…
||5||139||41 days ago||Sign up or login to view|
Just want to check if anyone is doing CCE essay. I had some question regarding the last question.
I also wanted to know if anyone had gone pass the …
||2||99||47 days ago||Sign up or login to view|
|Credit Manager seeking new opportunity||
I am seeking a new opportunity due to inevitable centralisation of my department to a South Eastern suburb location.
North West or Western location o…
||0||91||48 days ago||Sign up or login to view|
|ppsr/secured party details ABN or ACN||
Wanted to ask in relation to verification statement details is it ok for the Secured Party "organisation identifier type" to be the ABN or sh…
||8||179||49 days ago||Sign up or login to view|
|PPSR vs ROT/Romalpa Clause||
A large (mining) customer has gone into Administration. I have been informed a substantial amount of equipment has been supplied/loaned unde…
||4||224||50 days ago||Sign up or login to view|
|Looking for a Credit Officer Perth Eastern Suburbs||
Do you know a Credit Officer with great communication skills that's looking for a job in Perth. Great team, good employer who support a…
||0||49||61 days ago||Sign up or login to view|
|Looking for a credit controller - mossvale||
Hi looking for a credit controller to work for a distribution company in Mossvale.
Start ASAP great team and great company.
||1||70||61 days ago||Sign up or login to view|
|Looking for switched on Credit Control Assistant with attention to detail||
Looking for switched on Credit Control Assistant with attention to detail.
Nisbets has over 30 years experience in the Catering Industry. We opened…
||3||127||61 days ago||Sign up or login to view|
|PPS and Race Horses||
Hi, A part of our business owns race horses. The horses are variously being spelled on a farm (not our property) or at with a trainer at their facili…
||3||150||62 days ago||Sign up or login to view|
|Are 3 overdue notices required by law before referral to Merc?||
For overdue debt, we currently send a reminder notice, overdue notice and a demand notice. Both the overdue and demand notice state non-payment may re…
||3||184||62 days ago||Sign up or login to view|
|Customer Care Focused Credit Officer||
hi - reaching out for a credit officer that is more slanted towards a customer care/ reconcilliation type role than collections. Corporate Customer Ba…
||1||111||64 days ago||Sign up or login to view|
|Looking for a Senior Credit Analyst||
I am looking for someone to work in North Sydney in an experienced credit analyst role. They will be assessing and recommending limits on new…
||1||83||64 days ago||Sign up or login to view|
|PPSR Lodgements Partnerships||
I have a Credit Application and the entity name is a Partnership consisting of two Companies with two separate ACN's, the entity type bei…
||5||193||67 days ago||Sign up or login to view|
|licensing contracts & payments||
Hi All, We have a customer who has completed a credit app for building works in NSW. On checking around found the director to be an 'excluded individu…
||2||145||68 days ago||Sign up or login to view|
|GST on Export Orders||
We have an Asian based Customer who places export orders for delivery to an Australian warehouse prior to export . They have an ABN that is n…
||2||102||75 days ago||Sign up or login to view|
|Analysis and Statistics||
Hi all, I am wondering where I would find information/statistics relating to defaults vs population in Australia? Any help would be much appreciated.
||5||143||75 days ago||Sign up or login to view|
|Partial satisfaction of debt re s21D||
Please take the following scenario. An acceleration clause has been activated on a consumer loan bringing the amount due by the consumer to s…
||4||138||75 days ago||Sign up or login to view|
Out of curiosity, does the forum questions stay on the Credit Network or do they drop off with age? Just want to ensure that if I want to re-visi…
||5||133||75 days ago||Sign up or login to view|
|Collection Agency Complaints||
It is quite clear as to what avenues a consumer can take in regards to complaining about the conduct and actions/activities of a debt collection/merca…
||5||193||75 days ago||Sign up or login to view|
|WA candidates - Great temp role||
Hello WA people
Trace Personnel is looking for an accounts receivable extraordinaire for a freight logistics company based in Northern suburbs of Per…
||0||43||76 days ago||Sign up or login to view|
|Customer gone into Liquidation, next best step with PMSI registered||
A customer of ours has recently gone into liquidation and we have them covered with a directors guarantee and a registration on the PP…
||8||247||78 days ago||Sign up or login to view|
|credit card payment||
Hello all, we just worked out how much it is costing us for our customers to pay with a credit card (we carry the cost not the customer). We would lik…
||4||202||83 days ago||Sign up or login to view|
|Credit Repair Agent - an orchestration!||
Hi Team & Happy New Year,
We received an application from a property development company with the Director being the wife of the (apparent) principle…
||17||392||90 days ago||Sign up or login to view|
|S88 notice and acceleration clauses||
Good Afternoon All,
If you are invoking an acceleration must you issue a new s88 notice for the net balance due? S93 of the act says you must of iss…
||2||117||102 days ago||Sign up or login to view|
Not really a question more so a statement here. I was a little surprised to find out the only reporting agency that you are able to list payment defau…
||14||310||103 days ago||Sign up or login to view|
|notification of company going under||
Where can I find information if a company has gone under?
ASIC? Or is there anywhere else?
||2||134||103 days ago||Sign up or login to view|
In relation to PPSR I have attended an informative seminar recently advising to register on ACN's not ABN's the latter merely set up for ATO/GST purpo…
||7||211||105 days ago||Sign up or login to view|
|National credit reference scheme||
I work for a small finance company and we would like to become a member of "national credit reference scheme". So that we can obtain cr…
||0||157||111 days ago||Sign up or login to view|
Hi, just wondering if anyone is aware of any national credit manager job coming up soon.
Iam done with agencies .
||2||190||118 days ago||Sign up or login to view|
|clients questioning reasons for declined accounts (privacy act)||
I would like other's experiences on how they handle clients who ring and request reasons for declining their account. We have a clause in our applicat…
||4||216||119 days ago||Sign up or login to view|
|Credit Management Course||
Which is the best training institute that provides courses in Credit Management?
||1||72||125 days ago||Sign up or login to view|
I want to just say Hi, as I became the part of this forum. Thanks
||0||71||128 days ago||Sign up or login to view|
|dummie collection agency||
My boss is paying a company to use a professional looking collection agency letterhead to use when a debtor doesn't want to pay. I am not sure if we s…
||4||260||130 days ago||Sign up or login to view|
|Credit allocations and credit controllers||
I would like to get your opinion and advice on the following questions:
Are there any legislative/other requirements or audit recommenda…
||4||148||133 days ago||Sign up or login to view|
I was wondering if a credit application can be signed by an accounts payable person or financial controller? Or does it have to be signed by the direc…
||9||277||133 days ago||Sign up or login to view|
|Chattel Paper PPSR Registration||
I want to create a security interest in a customer's on-hire agreements to the end users of our equipment and would like some advice on how to correct…
||3||102||152 days ago||Sign up or login to view|
|Credit Repair Agencies||
How much information am I legally obliged to supply to a Credit Repair agency? They are quoting "...you meet the requirements of the Credit Reporting …
||9||276||165 days ago||Sign up or login to view|
|GST on export||
We have a customer where we supply goods abroad but the business has its legal entity in Australia with an ABN number. Do I charge GST on the invoices…
||4||132||193 days ago||Sign up or login to view|
|Applications for COD/Prepaid Accounts||
We have discontinued opening COD accounts due to the high cost of collecting/banking/clearing cheques. We've replaced them with CARD accounts…
||10||244||194 days ago||Sign up or login to view|
|responding to PPSR queries||
I have registered a PMSI and received my 1st query in relation to this registration. I wish to respond to the client by stating I will not release the…
||7||198||199 days ago||Sign up or login to view|
|Dashboard for Collections and Recovery Team||
Can anyone of you provide me some insight as what is expected out of a dashboard of any Collections and Recovery system (ERP system)?
||0||97||200 days ago||Sign up or login to view|
If legal action was instigated to recover oustanding debt and debtor requested PPSR to be discharged and then the company within 6 months had a Liquda…
||4||164||203 days ago||Sign up or login to view|
Can someone briefly explain the concepts of buckets in contingent collections and potentially the catergories of cure/finalised.
||0||139||216 days ago||Sign up or login to view|
my company Trading Terms are 30 days from invoice.
I have a customer that have been paying right on time for the past year, but now this com…
||6||242||237 days ago||Sign up or login to view|
|Collection of stock prior to Liquidator's appointment||
A customer notified us his business was going into Voluntary Liquidation & said we could collect our stock prior to the official appointment.…
||11||315||239 days ago||Sign up or login to view|
|Copy of Debt Collection Calls||
great AICM conference this year. I was wondering how I could get my hands on a copy of the Debt collection by Telephone - I think Mike Murp…
||1||83||242 days ago||Sign up or login to view|
I currently have an applicant who I declined that is prepared to provide a bank guarantee.
I understand that I will receive paperwork from their bank…
||2||146||257 days ago||Sign up or login to view|
|Credit Control as a side job||
Is anyone currently working in a firm as a credit manager but also have a business on the side collecting debt for other businesses?
||2||208||277 days ago||Sign up or login to view|
|Unfair preference claim||
We have received an unfair preference claim from a liquidator, but our credit application contains a retention of title clause. Does that mean we have…
||5||178||278 days ago||Sign up or login to view|
|Proceeds of sale||
In the case of an administration or receivership where the business continues trading, and where a creditor has a valid PPS registration and retention…
||4||148||284 days ago||Sign up or login to view|
|Bad debts recovered||
Where a debt is already written off at a debtor account level, do any Credit Managers or applicable roles; allocate cash for bad debts recovered direc…
||6||170||284 days ago||Sign up or login to view|
When can a debt be said to have occurred?
I work in a debt recovery consultancy company, I think that until the credit tenure expires a debt wouldn…
||5||162||291 days ago||Sign up or login to view|
|Verifying guarantor for the purposes of registering a caveat||
I am searching for property for a guarantor and their name is extremely common and has turned up several matches. Other than ordering each title and …
||2||115||291 days ago||Sign up or login to view|
|Holding Client Monies||
A client of ours was paid an amount of $5,000 12 months ago but has no idea who paid this. They have done the required searches but cannot find who pa…
||4||167||292 days ago||Sign up or login to view|
Administrators have recently been appointed to a debtor company. The credit agreement contains a personal guarantee by the director. Can the creditor …
||7||206||293 days ago||Sign up or login to view|
|Social Media Legislation||
Does anyone know of any social media legal legislation in relation to serving a client legal documents over Facebook/Linkedln?
||5||139||293 days ago||Sign up or login to view|
If a debt is incurred in Australia and the debtor goes back to NZ and declares bankruptcy in NZ, does this cover the Australian debt?
||4||173||293 days ago||Sign up or login to view|
Does anyone have an examples of a lending book amortisation report (future cash flow broken into interest and principle) that I could have. I am afte…
||2||81||293 days ago||Sign up or login to view|
|Shared ABN between a Trust & the Trustee||
I have noticed a recent change where credit applicants are the Trustee as an individual but they share the ABN of a Trust. Previously, the Tr…
||3||218||307 days ago||Sign up or login to view|
Can a secured creditor file a creditor's petition against the debtor? If so, does it need to give up its security?
||6||172||308 days ago||Sign up or login to view|
Iam a national credit manger at a distribution company, have been there for almost 7 years.
I have decided that it's time I start looking for…
||1||171||309 days ago||Sign up or login to view|
Can one who borrowed money from someone be called his debtor even when the credit tenure has not expired?
||4||98||313 days ago||Sign up or login to view|
A company trades as two separate entities and a customer has an account with both entities
If the customer is overdue with one entity and is on sto…
||9||269||320 days ago||Sign up or login to view|
Hi I want to start contracting as a credit controller. What Qualifications do I need to do this?
||2||176||322 days ago||Sign up or login to view|
|Direct Debit authorisation via phone||
Our business accepts direct debit as a payment option for payment plan (hardship) customers. Currently the process includes mailing paperwork for the …
||5||178||323 days ago||Sign up or login to view|
Many thanks to all who have answered by question - appreciated
||0||102||326 days ago||Sign up or login to view|
Once an entity goes into Liquidation and Receivers appointed, and as a secured party (with PMSI & ROT covered in T&C) we could do a stocktake & retrie…
||3||160||335 days ago||Sign up or login to view|
|PPS test case for Forge||
$50m test case on PPSA in the insolvency of Forge is the largest to date. Would be nice if this meant a return for unsecured creditors. Link to arti…
||1||210||335 days ago||Sign up or login to view|