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Ask questions, initiate discussions or assist others by sharing your knowledge.

 
  • NZ COLLECTIONS
    Created: rporter
    Created: Apr 17, 2018

  • Good morning Just wondering if anyone has conducted Debt Collection training in NZ and if there are major differences in our debt collection guidelines to theirs, our privacy laws, etc. Where can I get more info on this plea…

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  • National Credit Reference Scheme
    Created: sairacader
    Created: Mar 16, 2018

  • Hi all, I have always been a member of the National Credit Reference Scheme with my previous employers. I have now joined a new company and want to get membership into the scheme, however I am struggling to find any relevant …

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  • RETURNS UNDER PPSR
    Created: K123
    Created: Mar 09, 2018

  • Hello! If you have been lucky enough to retrieve goods under your PPSR interest. Do you credit the debtors account with the face value of the original invoice or the cost of the goods to you? Any information would be gr…

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  • Credit Default deletion on a "no admission basis"
    Created: Rodney Jarvis
    Created: Mar 05, 2018

  • Hi All, I've been approached by a Credit Repair company challenging a Commercial Credit default I listed 3 years ago. Our records clearly show that the listing was warranted & complied with legislation. The Repair Company ha…

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  • Software
    Created: Luke Hunter
    Created: Feb 21, 2018

  • We are a franchising company & looking for AR software to improve the invoicing, Risk Analysis & ATB processes. Does anyone have any opinions on what software we can utilise in conjunction with Microsoft Dynamics AX & Buyf…

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  • Disputes
    Created: Jason Leonardis
    Created: Feb 20, 2018

  • Hi Nitin Have you considered a dispute resolution clause or similar in your contracts/terms of trade? They can be quite effective to avoid the Courts and resolve issues timely and amicably. Thanks Jason

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  • Credit Applications - Storing
    Created: DonnaRR
    Created: Feb 19, 2018

  • We are going "paperless" and are therefore scanning all our documentation and storing online. Do we need to keep hard copies of credit applications?

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  • personal guarantee
    Created: Maree Kent
    Created: Feb 16, 2018

  • I am looking for a template for a personal guarantee for a client who is fee funding their account. Does anyone have one I could use or point me in the direction to find one? Thanks in advance

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  • Australia Post Contact
    Created: Leigh
    Created: Jan 29, 2018

  • I am wanting to contact a Credit Manager, responsible for the accounts team / customer service. I cant find anything on their website. I have a commercial query regarding BankitPost in Tasmania Would anyone have a contac…

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  • Credit Card Surcharges
    Created: mahony
    Created: Dec 01, 2017

  • We have small value 30 day accounts where the customer pays by Credit Card over the phone after receiving their Statement. Do we need to raise a separate Tax Invoice just for this small Surcharge amount in the current period.…

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  • Disputes
    Created: Peter Mills
    Created: Nov 16, 2017

  • Do use PPS and/ or Security of Payment processes? These can both operate as quick, less expensive non-court options.

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  • career opportunity for Credit Control Supervisor
    Created: Tracey
    Created: Nov 16, 2017

  • 12 MONTH CONTRACT SOUTH WEST SYDNEY LOCATION $70-85K BASE + SUPER FUN, HIGHLY MOTIVATED, SUPPORTIVE AND DYNAMIC TEAM ENVIRONMENT GLOBAL BUSINESS ABOUT US Nisbets Australia is a global company and a leader in the cater…

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  • AUTOMATED CREDIT APPLICATION
    Created: Lynsey
    Created: Oct 19, 2017

  • Hi All I am currently exploring automated credit application providers. I would like a provider that can provide a full service - online credit application portal with user friendly workflow, automated decision making & n…

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  • Export - Letters of Credit
    Created: Rodney Jarvis
    Created: Oct 13, 2017

  • Hi All, We are increasingly exposed to export customers on open accounts. In a previous role, I managed substantial export business that was covered by Letters of Credit (60/90 Days) without any issues. With such a long lead…

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  • Account / Credit Application re-check
    Created: adomi
    Created: Oct 05, 2017

  • Hi All, I was wondering if there is a limit and expiry to account/credit applications completed. For example we have clients who have completed applications with us back in 2015 which allows us to perform credit checks wit…

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  • VISA/MASTER RECURRING BILLING
    Created: jayden
    Created: Oct 05, 2017

  • Hi, Just wanted to know if anyone is using VISA/MASTER CARD recurring billing. We have Amex but it mainly for large customers, I need something for small trade customers. Feedback would appreciated. Thanks

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  • Statutory Obligations
    Created: nadiasmith
    Created: Sep 29, 2017

  • Can anyone assist please - what are obligations associated with taking up credits on accounts (unclaimed credits)? So a credit is sitting on an account for more than a year, we transfer them out. If the customer calls to clai…

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  • Disputes
    Created: Nitin
    Created: Sep 26, 2017

  • Hello everyone, can anybody suggest if there is any dispute tribunal or something similar in Australia? I have increased number of clients disputing repayment for made up reasons like product quality, poor workmanship etc. …

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